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Failure Analysis With a Taxonomy
Count failures by cause and fix the biggest bucket.
Read, label causes, count
Metrics say how often the system fails; failure analysis says why. Take 50 to 100 failed questions, read each with its retrieved passages and answer, and assign one cause from a fixed taxonomy: missing content, query vocabulary mismatch, chunking split, ranking too low, outdated document retrieved, budget cut, generation ignored context, unsupported addition, wrong refusal. Count each cause and fix the largest bucket first, then re-run the evaluation. This is usually the fastest route to improvement.
Analyse, apply, check
Turn metrics into fixes with failure analysis, a worked case and a checklist.
A failure tally sheet
Example structure; counts come from your own review.
cause count typical fix
missing content ___ add / fix documents
vocabulary mismatch ___ hybrid search, query rewriting, synonyms
chunk split answer ___ larger chunks, overlap, headings in chunks
ranked too low / cut by budget ___ reranker, higher k, compression
outdated version retrieved ___ metadata filters, re-index
generation ignored context ___ prompt order, reminder, stronger model
unsupported addition ___ grounding rules, faithfulness check
wrong not-found ___ threshold tuningOne cause per failure
Pick the earliest stage that failed; double-counting makes the tally misleading.
त्वरित जाँच: What does failure analysis add to metrics?
- The causes of failures, so you can fix the most common one first
- A higher score automatically
- Faster retrieval
- More documents
Answer
The causes of failures, so you can fix the most common one first — Counts by cause turn numbers into actions.